What Lo Wants is for those who dress for themselves, not the trends. Inspired by our founder, Lauren "Lo," who loves her California summers and needs no particular reason to get dressed up, our brand is all about embracing individuality. Lo wanted to create a world where style isn’t bound by rules or size, but is instead driven by the desire to feel good, look great, and express yourself authentically.

Named after Lo herself, What Lo Wants is based and designed in Los Angeles, and we believe that style is your story, told your way. Whether you're the friend who overdresses for a coffee date or the one who lets your mood pick your outfit of the day, we’re here for those who love fashion that feels as good as it looks.

From straight size to extended size, our pieces are designed to empower individuals of all shapes to confidently own their style, without limits. We take extra care in designing, curating, and refining every piece, ensuring an effortless fit and quality that lasts. So, no matter where you're going or what you're wearing, you can show up and feel like the best version of yourself—whenever, wherever.

We ship from our US warehouse that is located in Los Angeles, CA.

We recommend keeping an eye out on our socials @whatlowants and signing up for our newsletter + SMS for any and all news related to upcoming restocks and launches. You can sign up for the newsletter here.

You can! When you sign up for our newsletter + SMS, we will email you a 15% off code to use on your first order. We promise we won't hit your line too often! If you missed the site pop-up to get this discount, you can find it again here.

Once you place an order with us, you will receive an order confirmation email. Please make sure to check your spam and add us to your contacts!

Once your order has been dispatched from our warehouse, you will receive an email with a tracking number. Please use this to track the transit and see the status of your order.

Once your order has been placed and confirmed, we cannot make any changes to it.

Therefore we kindly ask you to double-check your info before placing your order.

If you can't find your package, we recommend you to firstly contact the shipping company to ask for a Proof of Delivery, as well as ask your neighbors/housemates if they have held the package on your behalf. 

If you still cannot locate your package, we are happy to assist you further. Please email us at hello@whatlowants.com.

We offer free shipping for all US orders over $150 USD. If you do not exceed this amount, your shipping cost and options will be displayed at checkout.

If you plan to place an order from outside the US, we recommend you to contact the transportation company directly for more information regarding potential added fees.

As for now, orders shipped from our US warehouse may not be duty free, but this might be changed in the future.

Please note that we are not responsible for the calculations and charges of any additional customs fees/taxes charged by the transportation company.

You can find all of our options at checkout. Some include:

• Afterpay
• American Express
• Diners
• Discover
• Meta
• Google Pay
• Mastercard
• Paypal
• Shop Pay
• Venmo
• Visa

No, we do not refund shipping costs. The shipping fee charged at check-out covers the shipping and handling of the transportation company. These costs can therefore not be refunded.

Please note, at checkout, you have the option to unlock free return shipping for eligible items by paying a small returns fee. If you choose to pay this fee at the time of purchase, no additional charges will apply for shipping your item(s) back to us. If you opt not to pay the fee, you may be subject to a higher shipping and handling fee when returning items, based on the rates applicable at the time of your return. Please note, this service does not exempt your order from final sale restrictions or other store policies.

To initiate a return, please visit our self-service return portal here.

Please check out our Returns, Refunds & Exchanges policy for more info.

To get a restock notification for the chosen item, go to the product and tap the sold out size that you are interested in and enter your email address.

Now you will be notified by email if and when any new stock is uploaded to the website.

If an item or a specific size is sold out, you will have the option to sign up to get notified when the product is in stock again.

Choosing a size is unique to everyone. Therefore, we provide a size guide based on our fit models' measurements to be used as a tool.

To find the size guide, go to the product and click on the “Size Guide” link that is located under the size range to get the exact measurements. You can also find the size guide linked at the very top menu on our site.

Please note these measurements are averages. Almost all of our pieces contain stretch or adjustable assets. After all, most of us are not equally proportionate - and that's what makes us unique! Pants and short inseams as well as dress lengths are noted on the product pages, as the fit varies based on style.

If you need further assistance, we are happy to help you at hello@whatlowants.com or via DM on our Instagram @whatlowants.

Our XL size used to be called 0X, which we have since discontinued. If you see 0X offered on one of our classic styles, this is the same as a size XL.

If you need help with sizing, email us at hello@whatlowants.com 

To learn how to best care for your garments, please click on the "Fabric Care/ Washing Instructions" section on each individual product page.

You are always welcome to get in touch with our Customer Service Team at hello@whatlowants.com. We are happy to assist you with any inquiries or questions you may have. The working hours of our team are 9AM-5PM PST (Los Angeles). Our team only works Monday-Friday.